Terms & Conditions
Last Updated: 22 Aug 2025
Your privacy is important to us. This Privacy Policy explains how Glownty Media collects, uses, and safeguards your personal information when you visit or use our website [glowntymedia.com]. By accessing our site and services, you agree to the terms & conditions of this site.
Who We Are
We are a creative agency specializing in 2D Animation, Motion Graphics, Explainer Videos, Video Editing, and related services.
Privacy Policy
We may collect the following types of information when you interact with our website:
Personal Information:
Professional edits that transform talking heads into authentic, high-impact brand stories.
Technical Information:
IP address, browser type, operating system, and device information for analytics and site performance.
Usage Information:
Pages visited, time spent on the site, and interactions with our content.
Media Uploads:
If you upload files (images, videos, or other project assets), please ensure they do not contain sensitive metadata (e.g., location data).
Refund policy
At GLOWNTY MEDIA, all our video creation services are custom-made, so refunds are only available if the project hasn’t started or a duplicate payment was made. Once work begins or digital files are delivered, refunds cannot be issued. We offer up to three free revisions for minor adjustments to ensure client satisfaction. Major changes may incur additional charges. If you believe you’re eligible for a refund, please contact us at contact@glowntymedia.com, and we’ll review your request within 2-3 business days.
Comments
When visitors leave comments, we collect:
Data shown in the comments form
IP address and browser user agent string (for spam detection)
An anonymized string (hash) of your email address may be sent to the Gravatar service. After comment approval, your profile picture may be visible to the public.
Cookies
We use cookies to improve user experience. For example:
Saving login details and display preferences
Session cookies for site functionality
Analytics cookies for traffic measurement
You may disable cookies in your browser settings, but some features of the website may not function properly.
Embedded Content from Other Websites
Our website may include embedded content (e.g., videos, social media posts, articles). These third-party websites may collect data, use cookies, and track your interaction with embedded content as if you visited their website directly.
How We Use Your Information
We use collected information to:
Provide our creative services and respond to inquiries
Improve our website and offerings
Communicate updates, promotions, or project information
Ensure site security and prevent fraudulent activity
We do not sell, rent, or trade your personal data.
Who We Share Your Data With
We do not knowingly share your personal data with unauthorized parties.
Third-party service providers:
(e.g., hosting, analytics, email marketing tools) may have access to limited, non-sensitive data.
Legal obligations:
We may disclose data if required by law or to protect our rights.
How Long We Retain Your Data
We do not knowingly share your personal data with unauthorized parties.
Comments:
Retained indefinitely to recognize and approve follow-up comments.
Registered users (if applicable):
Personal information is stored as long as the account exists. Users may edit or delete their information at any time (except username).
Project files:
Retained for the duration of a project. Upon completion, you may request deletion of your assets from our systems.
Your Rights Over Your Data
You have the right to:
Request a copy of personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to data processing under applicable laws
Data Security
We implement industry-standard measures (encryption, secure servers, firewalls) to protect your data. However, no online transmission is 100% secure. You provide data at your own risk.
Children's Privacy
Our services are not directed at individuals under 13 years old. We do not knowingly collect information from children.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Let's bring your vision to life
Ready to create amazing animated content? Get in touch with us and let’s discuss your project.
contact@glowntymedia.com
+91 7050504442